Effective Date: 1st October 2024
At WishClickSend, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a straightforward returns policy.
A. Return Eligibility
- Items must be returned within 7 days of receipt.
- Products must be unused, in their original packaging, and in the same condition you received them.
- Personalized or custom-made items cannot be returned unless they arrive damaged or defective which should be shared with us within 1 day of receipt the package with a video and photo
B. How to Initiate a Return
- Contact Us: Whatsapp us at +91-9833760435 with your order number and reason for the return.
- Return Instructions: We will provide you with instructions on how to return your item.
C. Refund Process
- Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7-10 working days.
D. Exchanges
- We only replace items if they are defective or damaged. If you need to exchange an item, please contact us.
E. Shipping Costs
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Changes to This Policy
We reserve the right to modify this Returns Policy at any time. Please review it periodically for changes.
Contact Us
For any questions regarding returns, please contact us at:
Email: info@shellysmediatrack.com
Phone: +919833760435
Address: Plot No. 25, 2nd Floor, Industrial Area, Phase 1, Chandigarh, India – 160002